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How to Setup a Vacation Notice in Webmail

A vacation notice, or autoresponder, is a feature that allows you to generate automatic customized responses whenever your email address receives an email. Typically, this feature is used by people when they are away, notifying the sender that the recipient is away and will be back on a specified date. Alternatively, it can be used as a business tool to send specific responses with information, such as pricing information if a customer sends an email to your email address.

Follow the instructions below to add, remove, or change your vacation notice.

Step 1: Go to Webmail

Open your web browser and go to Earthnet's Webmail: webmail.earthnet.net

A page will load, titled Welcome to Webmail. Type in your username and password, then click the Log in button.

This will log you onto your webmail inbox:

Note: if you cannot see the left panel with the menus Earthnet, Mail, Organizing, etc., please log out of Webmail (icon in the upper right-hand corner) and then log back on. This time you should be able to see this left panel.

Step 2: Expand the Mail menu and open the Vacation window

Click on the '+' sign next Mail on the left menu. This will expand the Mail menu (the '+' sign will turn into a '-' sign), and you will be able to see options such as Forwards, Vacation, New Message, etc.

Once the Mail menu is expanded, click on the Vacation link.

You will see a screen like this one:

Step 3: Set your Vacation Notice

Once you are on the vacation page, if you want to set a vacation notice, proceed as follows:

A - Select the radio button that says 'Set/install vacation notice'

B - Fill out the subject of the vacation message

C - Type in the text of the vacation message

D - If you have an email address such as user@earthnet.net, do not fill out the box called 'Alias addresses for this account (optional)'.

If you have an email address such as user@adomainname.com, then enter that email address in the box called 'Alias addresses for this account (optional)'.

E - Type in your password at the bottom of the screen

F - Click Submit

After clicking submit, the page will refresh and you will see the following message at the top of the page:

IMPORTANT NOTE: the vacation notice autoresponder will send notifications only ONCE PER WEEK to each sender.

For example, if bob@domain.com sends you a message and you have your vacation notice turned on, bob@domain.com will receive your vacation notice right away. However, if bob@domain.com sends you another message less than one week later, he will not get another vacation notice.

This is to avoid infinte loops that may happen when 2 autoresponders are active at the same time (if bob@domain.com also had a vacation notice on for example, the autoresponders would keep sending each other vacation notices and fill up their respective mailboxes extremely fast!).

If you want to test your vacation message, be aware that it will only work the first time, unless you test it from different email addresses.

Step 4: Unset/Remove your Vacation Notice

When you are back from vacation, you will need to unset/remove your vacation notice.

To do so, repeat steps 1 and 2 to go back to the vacation screen.

You should see a message at the top of the page saying that you vacation notice is currently enabled, and the radio button 'Unset/remove vacation notice' pre-selected:

Make sure the radio button called 'Unset/Remove vacation notice' is selected, and simply fill out the password field and click submit to remove the vacation message.

The page will refresh, and a confirmation message will appear to let you know the vacation notice was successfully removed:

Note: if you had typed an alias address for this account, you do not need to type it again on the unset screen, it will be automatically removed.

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